Support
We're a small studio, so replies come from one of us directly.
Typical response time is 1–3 business days. Including your device model and OS version helps us help you faster.
Void Tarot
What devices does it run on?
iPhone running iOS 26 or later. The card handling depends on features specific to recent iPhones, so there is no Android version.
Do I need an account?
No. There is no sign-in and no email required. On first open the app asks for a display name and birth date, stored on your device and used only to personalize readings. You can edit or clear it in Settings.
Where is my data stored?
On your device. If you're signed in to iCloud, your readings and journal sync through your own private iCloud storage — Apple's infrastructure, your account. We have no copy and no way to read it.
Are my readings sent to a server?
No. Readings are generated on your device. Your questions, cards, and journal entries never reach us — there's no server for them to reach.
Does it work offline?
Yes. Everything runs on-device, so airplane mode changes nothing.
What's free and what's paid?
Five spreads are free: Daily Void, Card Pull, Yes / No, Past / Present / Future, and the Journal Ritual. Six more — Threshold, Pattern Break, Relation Mirror, Work / Money Current, The Abyss Cross, and Chakra Current — unlock together as one purchase. Buying any one unlocks all six.
I bought the paid spreads and they're not showing up.
Use Restore Purchases in Settings. Purchases are tied to your Apple Account, so a restore on any device signed in to that account brings them back. If it still doesn't appear, write to us with the date of purchase.
Can I turn reversed cards on?
Yes — reversals are a setting, and they default to off. All 78 cards have reviewed upright and reversed meanings.
Are there ads or tracking?
None. No advertising SDKs, no cross-app analytics, no ad identifiers. See our Privacy Policy.
Does it predict the future?
No, and it won't pretend to. Void Tarot is a card app for reflection and journaling. It won't claim to know another person's private thoughts, and it won't give medical, legal, or financial advice. If a question touches a crisis, the app points to real support resources instead of continuing the reading.
Simorgh
What is it?
A marketplace connecting traveling nomads with land-based intentional communities that have housing capacity and projects needing hands. Hosts post stays and project calls with real availability and dates; nomads browse by map or list and send requests.
When is it launching?
Simorgh is in active development, next in line after Void Tarot. It will ship for both iPhone and Android. Write to us to hear when a beta opens.
How do you handle trust and safety?
Reviews are reciprocal and can only be written after a completed stay, which makes them harder to game. Reporting is private and goes to a moderation queue. Blocking is one-directional and takes effect immediately. There is also an opt-in safety help feature that shares only approximate location, with a specific audience and a two-hour expiry you can cancel at any time.
Do you verify hosts?
Verification and moderation are built in, but we can't guarantee anyone's conduct. Use the same judgment you'd use for any arrangement with a stranger, and report anything that feels wrong.
Reporting a Bug
Send us an email with as much of the following as you can:
- Which app and version (shown in the app's settings screen)
- Your device model and OS version
- What you did, what you expected, and what actually happened
- A screenshot or screen recording, if the issue is visual
Privacy and Data Requests
To request access to, correction of, or deletion of any information we hold, send us a privacy request. For most of our apps the answer is simple: your data is on your device, and deleting the app deletes it.
Refunds
Purchases are handled by the Apple App Store or Google Play, so refunds go through them directly. On iOS, use reportaproblem.apple.com. On Android, use the Google Play order history. If a store denies a refund, write to us anyway — we'd rather hear about it.
Feature Requests
We read every one. If there's a spread or feature you want, send it with a sentence about what you'd use it for — the "why" is the part that actually shapes what gets built.